Sales Terms and Conditions

Welcome to Surprising Gadgets! By placing an order on our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

  • These terms and conditions govern the sale of products by Surprising Gadgets (“we,” “us,” or “our”) to the customer (“you” or “your”).

  • Surprising Gadgets reserves the right to update these terms and conditions at any time without prior notice. The latest version will always be available on our website.

2. Products and Pricing

  • All prices are listed in Euros (€) and include applicable VAT unless stated otherwise.

  • We strive to ensure product descriptions and prices are accurate; however, errors may occur. In such cases, we reserve the right to correct inaccuracies or cancel orders.

  • Promotional offers are valid only for the specified duration and may be subject to additional terms and conditions.

3. Ordering Process

  • To place an order, add products to your cart and complete the checkout process. You will receive an order confirmation email once your payment is processed.

  • We reserve the right to cancel or refuse orders for any reason, including stock unavailability, suspected fraud, or invalid payment information.

4. Payment

  • We accept major credit and debit cards, PayPal, and other payment methods as listed on our website.

  • Payment must be made in full at the time of purchase. Orders will not be processed until payment is confirmed.

5. Shipping and Delivery

  • We deliver to Italy, including islands, and other European countries. Shipping rates and estimated delivery times will be displayed at checkout.

  • Orders are shipped using trusted couriers, and you will receive tracking information once your order is dispatched.

  • Delivery times may vary depending on the destination and courier. We are not responsible for delays caused by customs, weather, or courier issues.

  • In the event of non-delivery, please contact us within 7 days of the expected delivery date.

6. Returns and Refunds

  • You may return unused and unopened items within 14 days of receipt for a refund or exchange, subject to our Return Policy.

  • Refunds will be processed within 14 days of receiving the returned item(s) in their original condition.

  • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

7. Warranty and Defective Products

  • Products may be covered by a manufacturer’s warranty, as stated in the product description.

  • If you receive a defective or damaged product, contact us within 7 days of receipt. We will arrange a replacement or refund as appropriate.

8. Limitation of Liability

  • Surprising Gadgets is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability is limited to the purchase price of the product.

9. Privacy Policy

  • We are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Italy.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of Italy.

Contact Us For questions or concerns, please contact our Customer Service team:

Thank you for choosing Surprising Gadgets!